Business Diagnostic Platform  ·  20+ Years Experience

Digital Consultancy for SMEs: Strategy, Systems and Growth

Most Businesses Don't Know Where They're Losing Growth.

Saikat Mitra is an independent digital consultant for small businesses and SMEs, with 20+ years of experience. Run a diagnostic to identify exactly where your digital presence is losing leads, traffic, or revenue — before investing in strategy or execution.

20+ Years Experience Diagnostic-Led Founder-Level Advisory
Growth Bottlenecks

Where Businesses Lose Growth

Most digital investments underperform not because of bad ideas — but because the underlying gaps were never properly identified.

01

Undiagnosed conversion gaps

Traffic arrives but doesn't convert. The cause is rarely obvious without a structured audit of the full visitor journey.

02

Spend without measurable return

Budget goes into ads and content but the pipeline stays empty. The gap is usually upstream — in positioning or targeting, not execution.

03

No diagnostic baseline

Every initiative is reactive. Without a baseline, there's no way to connect digital activity to business outcomes — or know what's actually working.

04

Misaligned teams, broken execution

When tech, marketing, and sales aren't operating from the same framework, even a well-designed strategy fails at delivery.

Advisory After the Diagnosis

Five Engagements. Pick What the Diagnostic Points To.

Each is designed for a specific growth problem. You don't need all five.

Clarity & Direction

Digital Strategy & Roadmap

Diagnostic finding: No clear baseline connecting digital spend to business outcomes.

I build a structured strategy grounded in your diagnostic results — a prioritised roadmap where every investment has a defined purpose and a measurable outcome.

Outcome: A clear, executable roadmap built on evidence

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Funnel Intelligence

Growth & Funnel Optimisation

Diagnostic finding: Leads are dropping at identifiable points in the funnel.

I locate exactly where prospects disengage and fix the structural gaps — from positioning and messaging to conversion flows that move visitors to qualified leads.

Outcome: More qualified leads from your existing traffic

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Execution Oversight

Digital Systems & Execution Support

Diagnostic finding: Strategy exists but consistently breaks down in delivery.

I work alongside your team to implement the right tools, workflows, and accountability structures — ensuring strategy translates into operational outcomes, not just documentation.

Outcome: Strategy that gets implemented — not just agreed

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Process Automation

Business Process Automation

Diagnostic finding: Manual, repetitive work is slowing the team and hiding errors.

I map how work really flows, fix the process, then automate invoicing, CRM and reporting — so your team stops chasing and re-typing.

Outcome: Less manual work and fewer missed follow-ups

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Roadmap & Delivery

Digital Transformation

Diagnostic finding: Digital spend is scattered, with no agreed plan or owner.

I diagnose how your business runs today and build a practical 90-day roadmap that connects strategy, systems and teams — then stay involved until it's delivered.

Outcome: A connected plan that gets delivered — not a pile of tools

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Start Here

Find Where Growth Is Leaking

Run a diagnostic in minutes, or talk to me directly about your business.

Track Record

Sector Experience

20+ years diagnosing and resolving digital strategy, funnel, and execution problems across ten industry verticals — for businesses operating under real commercial pressure.

20+ Years Experience
10 Industry Verticals
50+ Engagements
3 Continents

Financial Services

Digital strategy, lead acquisition systems and client-facing portal development for finance and leasing businesses.

Technology & SaaS

Go-to-market execution, funnel optimisation and digital operations for technology companies scaling their customer base.

E-Commerce & Retail

Growth systems, conversion funnel design and digital operations for product-led businesses selling online.

Education & EdTech

Platform strategy, student acquisition funnels and content-led digital presence for education providers.

Energy & Industrial

Digital transformation, B2B lead generation and online presence strategy for energy and industrial businesses.

Professional Services

Brand positioning, digital presence and pipeline building for consulting, advisory and professional service firms.

Manufacturing

Digital operations, process automation and B2B lead generation for manufacturing businesses.

Hospitality

Direct-booking funnels, guest-facing digital presence and operations for hotels and resorts.

Architecture & Construction

Digital presence, project enquiry flow and lead generation for architecture, design and construction firms.

HORECA

Visibility, reservation and ordering flows and local marketing for hotels, restaurants and cafes.

Client names and engagement details are available upon request under mutual NDA.